At Perplexify Digital LLP, we take your privacy seriously. This Privacy Policy explains what information we collect when you visit perplexify.in, how we use it, and what rights you have over it. By using our website or contacting us through any channel, you agree to the practices described in this policy.

1. Who We Are

Perplexify Digital LLP is a performance-first creative agency registered in India, based in Mumbai, Maharashtra. We provide influencer marketing, social media management, and performance marketing services to consumer brands.

If you have any questions about this policy, contact us at: hello@perplexify.in +91 7208440512

2. What Information We Collect

We collect two types of information:

Information you give us directly: When you fill out our contact form, book a discovery call, or email us, we collect your name, email address, company or brand name, and the details you share about your project or goals.

When you subscribe to our newsletter, we collect your name and email address.

Information we collect automatically: When you visit our website, we may collect your IP address, browser type, pages visited, time spent on the site, and referring URLs. This is collected through standard web analytics tools to help us understand how people use the site.

3. How We Use Your Information

We use the information we collect to:

Respond to your enquiries and project requests. Send you the newsletter if you've subscribed. Improve the content and performance of our website. Communicate with you about our services, proposals, and campaigns. Meet our legal and contractual obligations.

We do not use your information for automated decision-making or profiling.

4. Who We Share Your Information With

We do not sell, trade, or rent your personal information to third parties.

We may share your information with trusted third-party service providers who help us operate our website and deliver our services — such as email platforms, analytics tools, and project management software. These providers are bound by their own privacy policies and are not permitted to use your data for any other purpose.

We may disclose your information if required by law, regulation, or legal process.

5. Cookies

Our website may use cookies — small text files stored on your device — to improve your browsing experience and collect analytics data. You can control cookie settings through your browser at any time. Disabling cookies may affect some features of the site.

We do not use cookies to track you across third-party websites or serve targeted advertising.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Contact form submissions are retained for up to 24 months. Newsletter subscriber data is retained until you unsubscribe.

7. Your Rights

Under applicable Indian data protection laws, and where relevant under GDPR, you have the right to:

Access the personal information we hold about you. Request correction of inaccurate or incomplete data. Request deletion of your personal data. Withdraw consent at any time, where processing is based on consent. Lodge a complaint with a relevant data protection authority.

To exercise any of these rights, email us at hello@perplexify.in and we will respond within 30 days.

8. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites — including client websites, social platforms, and partner tools. We are not responsible for the privacy practices of those sites and encourage you to read their policies separately.

10. Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please reach out:

Perplexify Digital LLP Mumbai, Maharashtra, India hello@perplexify.in +91 7208440512